Taiwan Airport ↔ Hotel Luggage Transfer (TPE, TSA, RMQ, KHH, TNN)

Overview

Start exploring right after arrival with our reliable same-day luggage delivery service, keeping you light and free for sightseeing, night markets, or business trips. ※ This is an airport ⇔ hotel luggage transfer service. ※ Service is limited within the same city (TPE/TSA ⇔ Taipei; RMQ ⇔ Taichung; TNN ⇔ Tainan; KHH ⇔ Kaohsiung). ※ Please ensure your hotel is within the eligible service area in the Additional Information section below. ※ Accommodation name and address are required at booking. ※ Please select your preferred luggage pick-up time when booking. ※ Fee is charged per luggage, not per person (when booking for this product, 1 traveler = 1 piece of luggage). ※ Minimum 2 luggage required; 1 piece will still be charged as 2.

Why travelers book this

What's Included

• High-security baggage storage equipment
• Luggage insurance (up to USD500 per piece)
• Luggage delivery service

What's Not Included

• Travelers transfer

Meeting & Pickup

Meeting point, pickup options and start time are confirmed on Viator before checkout.

Itinerary

Important Information

• Suitable for all physical fitness levels
• 【Luggage Delivery Service – Important Notes】:
• Each item must be under 32 kg (70 lbs) and 180 cm total size (L+W+H); oversized luggage may be refused without refund.
• Taichung: Delivery only to and from Taichung hotels in Central, East, South, West, North, Beitun, Xitun, Nantun, Dali & Taiping Districts
• Tainan: Delivery only to and from Tainan hotels in West Central, East, South, North, Anping, Annan, Yongkang, Xinying, Xinhua Districts
• Kaohsiung: Delivery only to and from Kaohsiung hotels in Lingya, Xinxing, Qianjin, Gushan, Yancheng, Zuoying, Qianzhen, Sanmin, Nanzih, Xiaogang Districts
• Acceptable luggage types: Suitcases, cardboard boxes, backpacks, handbags, and briefcases. For “Hotel → Airport” delivery service, luggage pick-up must be scheduled at least 2 hours before flight departure.
• 【Sports Equipment (Additional Fees Apply)】:
• Accepted items: Golf bags, skis/snowboards, and bicycle travel cases.
• Each item must weigh under 25 kg and have total dimensions within 250 cm (L+W+H).
• An additional handling fee of US$25 per item will apply.
• 【Conditions Under Which Service May Be Refused】:
• The service provider reserves the right to refuse collection or delivery in any of the following cases:
• The booking request does not comply with these terms.
• Incomplete or incorrect order information.
• Improper or insecure packaging.
• Customer requests exceed reasonable scope or create excessive burden.
• Any form of illegal shipment (e.g., violating postal regulations).
• Items include prohibited or restricted goods, such as:
• 1. Dangerous or prohibited items (weapons, ammunition, knives, drugs, etc.)
• 2. Perishable or refrigerated/frozen foods
• 3. Cash, checks, stocks, bonds, gemstones, precious metals, antiques, artwork, or other valuables
• 4. Credit cards, bank cards, identification documents (passports, tickets, exam permits, etc.)
• 5. Unique or non-reproducible data/media
• 6. Flammable, volatile, corrosive, or toxic substances
• 7. Animals (including cats, dogs, birds, etc.)
• 8. Any other items deemed unsuitable for delivery by the service provider
• Please carry your passport, tickets, and valuables with you at all times.
• 【Delay and Compensation Policy】:
• If the customer is more than 30 minutes late, an additional US$10 fee per 15 minutes of delay will be charged.
• If the driver is more than 30 minutes late, the service provider will offer a US$10 gift card per 15 minutes of delay as compensation.
• 【Airport Transfer Terms】:
• “Airport → Hotel” Delivery: If the flight arrives on time, the driver will wait up to 30 minutes after landing.
• If the waiting time exceeds this limit and contact cannot be made, the booking will be treated as a no-show and no refund will be issued.
• Flight Delays:
• - Delay within 60 minutes: Pick-up time will be adjusted automatically at no charge.
• - Delay exceeding 61 minutes: The service provider may cancel the booking and refund 50% of the fee.
• - If the customer requests continued waiting, additional waiting fees will apply.
• - For early arrivals, delivery will be arranged flexibly depending on daily schedule, but early drop-off cannot be guaranteed.
• 【Hotel Delivery Notes】:
• For “Hotel → Airport” bookings, the hotel’s luggage storage time and the driver’s actual pick-up time may differ.
• Please take photos of your luggage and the hotel storage receipt before departure for reference.
• If the driver arrives but cannot collect the luggage and cannot reach the customer, the booking will be cancelled without refund.
• If the customer fails to pick up luggage at the airport, it will be temporarily stored in a secure facility (e.g., airport locker), and a retrieval code will be provided.
• 【Special Circumstances】:
• If the customer fails to arrive at the scheduled pick-up location, the luggage will be re-sent via FedEx or DHL to the designated address, with all shipping costs covered by the service provider.
• If delivery cannot proceed due to legal restrictions, even for confirmed bookings, the service provider reserves the right to refuse service.
• Any resulting losses, liabilities, or legal consequences will be borne by the customer.
• 【Luggage Inspection and Additional Items】:
• Upon delivery, please inspect your luggage immediately. If any issue is found, take photos and contact customer service right away.
• Once receipt is confirmed, the service is considered completed, and no further claims will be accepted.
• Any additional luggage on the same day will incur corresponding extra charges.
• After booking, please confirm your order details and register a real-time communication channel (e.g., LINE、WeChat、WhatsApp) to ensure smooth coordination on the day of service.

Frequently Asked Questions